📞 Contact Fumot – We’re Here to Help

At Fumot, customer satisfaction is our top priority. Whether you need support for your Fumot 12000, Fumot 15000, or Fumot 20000 Digital Box, or simply have questions about shipping, wholesale, or product details — our team is ready to assist you.

We proudly serve customers in Germany, France, Mexico, Belgium, Netherlands, Austria, China, and the USA, ensuring quick responses and worldwide assistance.

📧 Get in Touch

Email Support:info@fumot12k.de

Phone Number (Germany HQ): +49 XXX XXX XXXX

Business Hours: Monday – Friday, 7:00 AM – 9:00 PM (CET)For fast responses, please include your order number (if applicable) and the Fumot vape model (Fumot 12K, 15K, or 20K).

💬 Why Contact Fumot?

Questions about your Fumot vape performance

Troubleshooting your Fumot Digital Box

Wholesale & distribution inquiries

Warranty, returns, or replacement requests

General product information and recommendations

❓ Frequently Asked Questions (FAQ)

Q1: How do I know if my Fumot vape is genuine?

A1: Always buy directly from our official Fumot website or authorized retailers. Counterfeit products may not meet quality standards.

Q2: How long does delivery take in Germany and Europe?

A2: Orders within Germany typically arrive in 2–3 business days, while deliveries across Europe take 3–7 business days.

Q3: Can I contact Fumot for wholesale or bulk orders?

A3: Yes! We welcome wholesale and distribution inquiries worldwide. Contact our sales team through the form below.

Q4: What should I do if my Fumot 12000 or 20000 isn’t charging?

A4: First, ensure you’re using a USB-C cable. If the issue persists, contact our support team for troubleshooting or warranty service.

Q5: Do you provide support outside Germany?

A5: Absolutely. Our support team assists customers across France, Mexico, Belgium, Netherlands, Austria, China, and the USA.